Privacy policy

Last updated: October 21, 2026

Kerry McQueen (“we,” “us,” or “our”) operates www.kerrymcqueen.com, including all related information, content, features, tools, products, and services (collectively, the “Services”), to provide our customers with an online shopping experience.

Our store is powered by Shopify, which provides our ecommerce platform and supports payment processing through available payment providers. Our made-to-order merchandise is manufactured and fulfilled through Printful, an independent third-party production and fulfillment provider.

This Privacy Policy describes how we collect, use, process, and disclose personal information when you visit our website, make a purchase, create an account, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy regarding the collection, processing, or disclosure of personal information, this Privacy Policy controls.

Please read this Privacy Policy carefully to understand our privacy practices and your rights.

1. Personal Information We Collect or Process

Personal information means information that identifies or can reasonably be linked to an individual. It does not include information that has been properly anonymized or de-identified.

Depending on how you interact with our Services, we or our service providers may collect or process the following categories of information:

Contact Information

Name.
Email address.
Telephone number, when provided.
Billing and shipping addresses.

Financial & Payment Information

Payment method and transaction details.
Payment authorization and confirmation information.
Billing information.
Refund and transaction records.

Payments are processed through Shopify and supported payment providers. These providers may collect and process payment card information necessary to complete transactions.

Kerry McQueen does not ordinarily receive or store complete credit card numbers or card security codes.

Account Information

Customer account information.
Login credentials managed through the ecommerce platform.
Account preferences and settings.
Saved addresses and order history.

Transaction Information

Products viewed or purchased.
Shopping cart activity.
Order details.
Purchase history.
Shipping and tracking information.
Returns, replacements, cancellations, and refunds.

Customer Communications

Customer service inquiries.
Emails and messages sent to our business.
Information provided when reporting an order issue.

Device & Usage Information

IP address.
Browser and device information.
Network connection information.
Website interactions and browsing activity.
Cookies and similar tracking technologies.

We may also process information derived from these categories where permitted by applicable law.

2. Sources of Personal Information

We may collect personal information from:

Directly From You: When you place an order, create an account, subscribe to communications, contact us, or otherwise provide information.

Automatically Through Our Services: Through Shopify, cookies, analytics tools, and similar technologies used to operate and improve our website.

Service Providers: Including Shopify, Printful, payment processors, shipping carriers, and technology providers assisting with our business operations.

Business Partners and Third Parties: Including advertising and analytics partners, where applicable and permitted by law.

3. How We Use Your Personal Information

We use personal information for the following purposes:

Providing and Improving Our Services

Processing purchases and payments.
Managing customer accounts.
Submitting orders to Printful for production.
Arranging shipping and delivery.
Providing order confirmations and tracking updates.
Processing eligible returns, replacements, and refunds.
Responding to customer inquiries.
Maintaining and improving website functionality.
Providing product recommendations and shopping preferences.

Marketing & Advertising

Where permitted by law and applicable customer preferences, we may use personal information to send promotional communications, advertise products, and provide relevant product recommendations.

Depending on our Shopify settings and installed advertising services, personalized advertisements may be based on customer interactions with our website and other online services.

Customers may unsubscribe from promotional emails using the unsubscribe link included in those messages.

Security & Fraud Prevention

We use information to authenticate accounts, detect suspicious transactions, prevent fraud, protect customer information, and maintain website security.

Customer Communications

We use contact information to respond to questions, provide customer support, and communicate regarding orders and account-related matters.

Legal Compliance

We may process personal information to comply with applicable laws, respond to valid legal requests, investigate disputes, enforce our policies, or protect our legal rights.

4. How We Disclose Personal Information

We may disclose personal information to third parties when reasonably necessary to operate our business and provide our Services.

These parties may include:

Shopify: Our ecommerce platform provider, which supports website hosting, checkout, payments, customer accounts, analytics, and security.

Printful: Our manufacturing and fulfillment provider, which receives the customer and order information necessary to produce, package, and ship merchandise.

Payment Providers: Financial and payment processing services that authorize transactions, process payments, and facilitate refunds.

Shipping Carriers: Delivery providers that receive shipping information necessary to transport merchandise.

Technology & Customer Service Providers: Services assisting with website functionality, communications, analytics, and customer support.

Marketing & Advertising Partners: Where applicable, partners supporting advertising and marketing services.

Legal Authorities: When disclosure is required by applicable law, valid legal process, or necessary to protect legal rights.

Business Transfers: In connection with a merger, acquisition, restructuring, or sale of business assets, subject to applicable law.

We do not independently sell customer contact lists to data brokers. However, certain advertising or analytics activities may constitute the “sale” or “sharing” of personal information under applicable privacy laws, even where no money is exchanged.

Customers may have the right to opt out of these activities as described below.

5. Relationship With Shopify

Our Services are hosted by Shopify.

Shopify collects and processes personal information relating to customer interactions with our website to provide, maintain, secure, and improve its ecommerce services.

Information submitted through our website may be transmitted to Shopify and other service providers, including providers located outside the customer’s country of residence.

Shopify may also use information from interactions with our store and other Shopify-powered merchants to provide enhanced features, including fraud prevention, analytics, and personalized shopping experiences.

For certain processing activities, Shopify is responsible for determining how personal information is used and responding to applicable privacy rights requests.

For more information, please review:

Shopify Consumer Privacy Policy:
https://privacy.shopify.com/en

Shopify Privacy Portal:
https://privacy.shopify.com/

6. Relationship With Printful

Kerry McQueen partners with Printful to manufacture and fulfill made-to-order merchandise.

To complete customer orders, relevant information may be shared with Printful, including:

Customer name.
Shipping address.
Contact information needed for fulfillment.
Products ordered.
Customization details, when applicable.
Order and shipment information.

Printful may share necessary delivery information with shipping carriers and other service providers involved in fulfillment.

Printful maintains its own privacy practices and policies.

Printful Privacy Policy:
https://www.printful.com/policies/privacy

Customers purchasing through Kerry McQueen should direct order-related questions to shop@kerrymcqueen.com.

7. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to support essential shopping functions, maintain security, remember preferences, analyze website activity, and, where enabled, provide personalized advertising.

Depending on our store configuration, these technologies may include:

Essential website cookies.
Shopping cart and checkout cookies.
Analytics technologies.
Advertising and marketing cookies.

Customers may manage certain cookie preferences through browser settings or available website privacy controls.

Disabling some cookies may affect website functionality.

Where required by applicable law, we recognize applicable privacy preference signals, including Global Privacy Control.

For more information, visit:

https://globalprivacycontrol.org/

8. Third-Party Websites & Links

Our website may contain links to independently operated third-party websites or services.

These websites maintain their own privacy policies, terms, and security practices.

We encourage customers to review third-party policies before providing personal information.

Kerry McQueen is not responsible for the privacy practices or content of independently operated third-party websites, except as otherwise required by applicable law.

9. Children’s Privacy

Our Services are not directed toward children.

We do not knowingly collect personal information directly from children under 13 or knowingly sell or share personal information of individuals under 16 in violation of applicable law.

If you are a parent or legal guardian and believe your child has provided personal information to us, please contact shop@kerrymcqueen.com.

We will review the concern and take appropriate action in accordance with applicable law.

10. Security & Retention of Personal Information

We use reasonable administrative, technical, and organizational measures, including services provided by established ecommerce providers, to help protect personal information.

However, no internet transmission or electronic storage system can be guaranteed completely secure.

Customers should avoid transmitting sensitive payment information through unsecured email.

We retain personal information for as long as reasonably necessary to:

Fulfill orders and provide customer service.
Maintain customer accounts.
Meet tax, accounting, and legal obligations.
Resolve disputes.
Prevent fraud.
Enforce applicable agreements and policies.

Retention periods vary depending on the information involved, its purpose, and applicable legal requirements.

When personal information is no longer required, it will be deleted, de-identified, or otherwise handled in accordance with applicable law and relevant service provider practices.

11. Your Privacy Rights & Choices

Depending on your location and applicable law, you may have certain rights concerning your personal information.

These may include:

Right to Access or Know: Request information about personal information we collect, maintain, use, or disclose.

Right to Delete: Request deletion of eligible personal information, subject to applicable exceptions.

Right to Correct: Request correction of inaccurate personal information.

Right to Data Portability: Request a copy of certain personal information in an available portable format.

Right to Opt Out: Where applicable, opt out of the sale or sharing of personal information or its use for targeted advertising.

Right to Limit Certain Uses: Where applicable, request limitations on certain uses or disclosures of sensitive personal information.

Right to Non-Discrimination: We will not unlawfully discriminate against customers for exercising applicable privacy rights.

Privacy requests may be submitted to:

shop@kerrymcqueen.com

We may request information reasonably necessary to verify your identity or the authority of an authorized representative.

We will respond within the timeframes required by applicable law.

You may also review Shopify’s privacy controls at:

https://privacy.shopify.com/

12. California Privacy Rights

California residents may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, where applicable.

Depending on the circumstances and the law’s applicability, these rights may include:

Accessing personal information.
Requesting correction or deletion.
Learning about categories of information collected and disclosed.
Opting out of qualifying sales or sharing of personal information.
Limiting certain uses of sensitive personal information.
Exercising privacy rights without unlawful discrimination.

Where required by applicable law, we will honor Global Privacy Control signals for qualifying opt-out requests.

Customers may submit privacy requests to shop@kerrymcqueen.com.

The availability of specific rights depends on applicable law and any relevant exceptions.

13. Marketing Communication Preferences

Customers who receive promotional emails may unsubscribe at any time using the unsubscribe link provided in those communications.

Opting out of marketing messages does not prevent us from sending necessary transactional communications, including order confirmations, shipping notifications, and customer service messages.

Any text-message marketing, where offered, is subject to applicable consent and opt-out requirements.

14. International Data Transfers

Although Kerry McQueen currently ships within the United States, personal information may be processed or stored internationally by Shopify, Printful, or other service providers.

Where applicable law requires safeguards for international transfers, appropriate legal mechanisms will be used, which may include contractual protections or recognized adequacy arrangements.

15. Privacy Complaints

If you have concerns about how your personal information is handled, please contact us at shop@kerrymcqueen.com.

We will review privacy complaints and respond in accordance with applicable law.

Depending on your jurisdiction, you may have the right to appeal certain decisions or submit a complaint to an appropriate privacy or data protection authority.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business operations, ecommerce technology, service providers, or applicable legal requirements.

Updated policies will be published on our website with a revised “Last Updated” date.

Where required by law, we will provide additional notice of material changes.

17. Contact Information

For questions about this Privacy Policy, personal information, privacy rights, or data-related concerns, please contact:

Kerry McQueen

Website: www.kerrymcqueen.com

Email: shop@kerrymcqueen.com